Special Announcement Regarding COVID-19

A message to our valued customers

We want to thank each one of you for continuing to choose Priddy Chimney Sweeps. Your ongoing support is incredibly motivating.  We are grateful for this, as it allows us in turn to support our hard-working, dedicated employees and their families.

We couldn’t do it without you! 

We are open!

Per Federal and state directives, Priddy Chimney Sweeps will remain open as an essential business, applying the highest standards of care in the chimney industry so our clients can safely enjoy their fireplace and, where required by WSSC or related code, repair their fuel-fired appliances.

Our business hours will be Monday through Friday to service existing clients as well as receive new appointments.

Know that our priority is the safety of our customers and employees.

As many of you are working from home, we know that you may be using this time to tackle your home service maintenance projects.  We can assure you that we can deliver on your chimney needs as well as masonry repairs, and will do so while adhering to CDC guidelines. Some of the steps we are taking include:

  • Limiting in-person contact and practicing social distance. Sorry, no handshakes or fist bumps but we will accept air high fives or thumbs-up!
  • Equipping our team with bodysuits, gloves, masks, and sanitizing wipes.
  • Instructing our employees around enhanced hand washing and the use of hand sanitizer
  • Discussing with team the importance of 6ft social distancing and identifying if someone is ill
  • Disinfecting high-traffic, high-touch areas in our office and warehouse repeatedly throughout the day
  • Reminding the team of company-provided sick leave and encouraging use of this when there is any chance of illness

 

We offer virtual chimney and masonry repair assessments

For those clients looking for an estimate on repairs or help with a chimney issue but would prefer to not have an onsite consultation, communication with our team can be carried out via phone or email. Our CSIA-certified chimney sweeps are available to video chat (using Facetime, Zoom, etc) to review your service needs.  Alternatively, we would be happy to schedule an exterior-only assessment where appropriate.

Our phone number is 301-530-4262. To text your photos directly and consult with our CSIA certified chimney sweeps, you may call or text us 240-421-1405. You may also e-mail us at AskASweep@priddyclean.com.

For clients requesting service, you may conveniently schedule your appointment at any time (night owls welcome!) via our online client hub.

We are committed to our customers and employees. We will continue to monitor this situation and will update you if any changes to our normal business operations occur.

Again, we thank you for trusting us with your chimney needs.  We look forward to serving you!

Respectfully,

Priddy Chimney Sweeps

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